Rujukan Laman

Terms & Conditions That Protect Your Account

These Terms & Conditions govern your use of cv66 and every transaction you make through your account, including deposits via Touch 'n Go, GrabPay, Boost dan FPX where…

Effective across all account typesApplies to Touch 'n Go, GrabPay, Boost dan FPXSubject to Malaysian jurisdictionUpdated terms notified via account emailAvailable where local law permits

Explore the Lobby Read FAQ

What These Terms Cover and Require

cv66 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By accessing cv66 and creating an account, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. These terms cover account eligibility, acceptable use, payment processing through Touch 'n Go, GrabPay, Boost dan FPX, withdrawal verification procedures, and account suspension

1
conditions. Access to cv66 is only available where your local law permits online account activity of this nature. We reserve the right to amend these terms at any time; continued use of your account after a notified update constitutes acceptance of the revised terms. If any
2
clause conflicts with applicable Malaysian law, that clause shall be read down to the minimum extent necessary to comply, and the remaining terms remain in full force.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HUBUNGI PASUKAN KAMI

Reach Us About Any Terms Query

If any part of these Terms & Conditions is unclear or you believe a clause has been applied incorrectly to your account, our support team is…

KESELAMATAN DAN AKAUN ANDA

How cv66 Handles Your Account and Data

Transparency in how we store, use, and protect your account data is central to these Terms & Conditions.

Account Data Retention

We retain your account data for as long as your account remains active and for a legally required period after closure. You may request a full data summary at any time by contacting support with your registered account email.

Cookie Use

Cookies are used on cv66 to maintain your session, remember your preferred language, and support payment flows through GrabPay and FPX. You may manage cookie preferences through your browser settings at any time.

Account Security Obligations

Under these terms, you are responsible for keeping your login credentials confidential. If you suspect unauthorised access, notify us immediately via live chat so we can freeze activity and begin a security review.

Withdrawal Verification

All withdrawal requests are subject to identity verification as outlined in clause 6. This process typically completes within one working day and applies equally to Boost, Touch 'n Go, and bank transfer withdrawals via FPX.

Data Change Requests

You may request corrections to your registered name, contact details, or payment method records by submitting a written request to our support email. We will confirm any changes within 48 hours of verification.

Terms Dispute Process

If you disagree with how a term has been applied to your account, submit a formal dispute via email. We will review the clause, the transaction history, and issue a written decision within five working days.

Common Questions About These Terms

These questions address the clauses our account holders ask about most frequently. If yours is not listed here, reach out through live chat or email and we will point you to the exact clause that applies to your situation.

Yes. Every payment method available on cv66 — including Touch 'n Go, GrabPay, Boost dan FPX — is governed by these terms. Specific clauses covering each method are detailed in the payments section of the full agreement.

We will always notify you of material changes via your registered account email before they take effect. Continued use of your account after the stated effective date means you accept the updated terms as they stand.

Following account closure, we retain your data for the period required under applicable Malaysian law. You may request a copy of your stored data at any time during or after this retention window by contacting support.

Contact our support team via live chat or email with your account ID and the specific transaction or action in question. We will review the clause and respond with a written explanation within five working days.

These Terms & Conditions are subject to the laws of Malaysia where applicable. Access to cv66 is only available where local law permits, and any legal dispute arising from this agreement shall be handled accordingly.

Submit a written request to our support email with your account ID, the current detail, and the correct replacement. After identity verification is completed, we will confirm the update within 48 hours.

Account suspension conditions are outlined in clause 9 of the full Terms & Conditions. They include providing false registration details, suspected fraudulent activity, or repeated breach of the payment and withdrawal terms.

Terms & Conditions That Protect Your Account

Reach Us About Any Terms Query

How cv66 Handles Your Account and Data

Account Data Retention

Cookie Use

Account Security Obligations

Withdrawal Verification

Data Change Requests

Terms Dispute Process

Common Questions About These Terms

01 Do these Terms & Conditions apply to all payment methods including Touch 'n Go and GrabPay?

02 Can cv66 change these Terms & Conditions without notice?

03 What happens to my account data if I close my account?

04 Who can I contact if I believe a term has been applied incorrectly to my account?

05 Are these terms governed by Malaysian law?

06 How do I request a correction to my registered account details?

07 What are the conditions under which my account can be suspended?

Related Pages